![]() ![]() In some cultures, a more personable style is preferred, while others are focused on business. ![]() It’s a good idea to be mindful that not everyone will write emails the same way. Be Mindful of Cultural DifferencesĬultural experiences can shape how we think about work and even how we write an email. Most professionals will limit exclamation points to a greeting, a closing and one very important point. Too many exclamation points may give the impression you lack maturity or sincerity. The extra punctuation does let readers know the writer isn’t in a bad mood, but it also introduces other problems. Inexperienced professionals will sometimes overuse exclamation points when trying to convey a more positive tone in their messages. Humor writers are experts at their craft, but most professionals should probably stick to their day job and save the jokes for after work. Jokes sent through email can fall flat, and it’s also easy to misread someone’s mood or the intentions of a joke without your friendly face behind it. Professional email is used to get work done, so it’s generally not a great medium for humor. Try to keep things positive and constructive, with polite terms like “please” and “thank you,” and avoid strong words like “wrong,” “fail” or “neglect.” 6. If you think your message might be interpreted as too harsh, there’s a good chance it probably will be. ![]() Professionals new to business email will want to keep an eye on the tone of their writing. You can include your recipient’s name in your salutation, but be sure to use the person’s preferred form - avoid addressing a “Michael” as “Mike or an “Alexandria” as “Alex.” 5. “Hi” and “Hello” are perfectly acceptable, but “Hey” is often considered too informal for business. Use Professional SalutationsĮmail etiquette professionals should be sure to use a standard salutation when addressing a business contact. The reason for the lack of creativity is simple - your professional emails need to be easy to read and some recipients may have trouble reading text in bright colors, odd fonts or small type. Just because you can customize your email text typeface, font colors and sizes, doesn’t mean you should when it comes to work emails.Īlways choose a nice classic typeface, such as a black, 12-point type in Arial or Times New Roman. “Answer to Your Question,” “Meeting Room Has Changed,” and “New Sales Lead” are a few examples. Include a clear subject line that gets right to the point of your email and gives your reader a reason to open it. We’ve all sent those “no subject” emails to friends and family, but this is a faux pas when it comes to professional email etiquette.Īlways fill in the subject line of your email - and not with just anything that comes to mind. If you work for yourself or you’re still applying, create a nice professional-sounding email address for this purpose based on your name, such as 2. But don’t use this work email for anything personal - including job alerts, if you’re thinking of a career move. If you work for a company, always use the one they assigned to you for your work communications. Use the Right Email AddressĮmail addresses are Email Etiquette 101, but it can be tricky if you’re juggling personal and professional accounts. You can improve your work life and take the next step in your career by learning the right way to do email with these tips. And it could be that simple email etiquette faux pas are holding you back. And people may not immediately tell you when you make a mistake, unless it’s a big one, and then the embarrassment and fallout can be worse.Įvery busy professional wants to do their best and follow the rules, but first you have to learn what the rules are. Your boss, coworkers and clients expect certain things from you, but they don’t always tell you what those things are. You’re just supposed to know what they are. In the modern workplace, some of the rules around email etiquette are left unsaid. Our tips on email etiquette will help you communicate better and avoid common missteps so you look like a pro. In this post, Amitree breaks it down for you in a quick Email Etiquette 101 list with some of the most important email etiquette tips and tricks you won’t hear from your boss. ![]()
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